About Trust Lever
We help operators ship change on time - without human fallout™
The gap that kills timelines: green dashboards, red floors.
When deadlines tighten, people-risk - not technology - derails adoption.
Town halls don’t stop rumor velocity. Workshops don’t change daily behavior. Managers improvise under ambiguity, cutovers spike escalations, and the contact center drowns.
You report “green” to the steering group while the floor bleeds time and trust. That gap compounds into missed Day-100 targets, overtime spend, and board scrutiny.
Same program, different reality.
Trust is the operating system for speed.
We wire four mechanics that compress time-to-stability.
Decision transparency (a living decision log) slows rumor spread.
Manager-first rituals make behavior consistent under load.
Incident playbooks reduce Mean Time To Resolution and escalations.
Trust instrumentation links psychological safety to operational KPIs.
Escalations per 100 FTE — eight weeks pre/post intervention.
In 10 business days, you get a board-ready plan and operating rhythms that stabilize Day-100 instead of hoping comms volume will.
Choose the engagement that matches your risk window.
Trauma-informed mechanics, translated into operator metrics.
Fixed scope. Clear artifacts. Measurable targets.
from $18k Core
$25k Executive
People-Risk Scan
(10 business days) - artifacts delivered
Trust baseline by impacted cohort with observation windows.
Executive narrative + decision log (owner, date, rationale, impacted teams, comms timestamp).
Manager ritual kit (safety check-ins, weekly updates, retros) with micro-scripts.
Incident playbook (triage ladders, thresholds, MTTR targets).
30/60/90 Day-100 plan with target bands: adoption variance, escalations/100 FTE, manager enablement, participation.
Board one-pager: metrics, risk map, asks - shareable across your steering group and portfolio.
from $65k Base
$85k Complex
Enablement Sprint
(6–8 weeks)
Everything included in the People-Risk Scan, plus:
Embedded rituals.
Driving ≥70% manager completion.
Integrate cadence with PMO/SI
Live dashboards for adoption, escalations, participation, and Trust instrumentation.
$45k - $60k/mo
Transformation OS
(12–16 weeks)
Everything included in the People-Risk Scan + Enablement Sprint, plus:
Governance rhythms.
Portfolio roll-ups.
Quarterly board reviews to keep change stable beyond Day-100.
Built to withstand procurement and board review.
Artifact delivery guarantee
If any core artifact misses spec by Day 10, we add one week at no charge; if still below spec, $5k credit toward the Enablement Sprint.
Bounded Guarantee
Data hygiene
Anonymized metrics, defined windows, no unnecessary PII/PHI
Data Controls
Partner-friendly
We integrate with your SI and PMO cadence—no parallel universe or duplicate ceremonies.
SI/PMO-Aligned
Capacity transparency
One active Scan per week; start windows are real, not marketing fiction.
Capacity-Limited
Ready to close the dashboard-to-floor gap?
Lock a People-Risk Scan start date; receive your board-ready Day-100 plan in 10 business days.